Privacy Policy
At TRIVOXS, we recognize that protecting your proprietary designs, pre-launch product models, and commercial contact information is critical. This Privacy Policy details how we collect, handle, and secure your information when you access our site, submit creative briefs, or book production campaigns.
1. Information We Collect
We collect essential commercial information necessary to communicate, scope, and deliver our creative assets:
- Contact Information: Your name, brand name, email address, and phone/WhatsApp number submitted via our contact or campaign brief forms.
- Creative Assets & Reference Material: CAD models (.step, .obj, etc.), product drawings, photographs, packaging labels, and brief descriptions you share for rendering purposes.
- Usage Data: Anonymized analytical logs gathered through Google Analytics (browser type, screen resolutions, landing page navigation, session durations, and referrers).
2. How We Use Information
We process your data and product assets solely for delivery of commissioned campaigns:
- To render CGI product images, create brand banners, or script/produce UGC ad videos.
- To contact you for step-by-step confirmation and creative approvals during campaign production.
- To verify project ownership and issue commercial scoping agreements.
- To analyze traffic patterns and optimize our website's loading speed and UX interfaces.
3. Security & NDA Protection
We enforce strict security controls to protect your intellectual property:
Your pre-release sketches, CAD files, and concepts are locked in local encrypted secure storages. Only assigned 3D artists and creative directors have access to project assets. Upon request, we execute standard B2B Mutual Non-Disclosure Agreements (NDAs) prior to receiving any sensitive product assets.
4. Data Sharing & Third-Party Disclosure
TRIVOXS does not sell, lease, trade, or distribute your personal details, brand contacts, or product assets to third-party marketing companies.
Anonymized usage statistics are shared with Google Analytics to analyze web traffic. Standard secure communications are handled via WhatsApp Business API and Google Workspace email servers.
5. Cookies Policy
We use essential cookies to track website performance and analytics trends. You can configure your browser preferences to decline cookies, although doing so might impact specific interactive layouts on our website (like the B2B Proposal Builder settings).
6. Your Control & Access Rights
You can request to view, correct, or request complete deletion of your personal contact records or previously uploaded reference designs from our databases at any time. Simply reach out to our team at hello@trivoxs.com.
7. Policy Adjustments
We may modify this policy periodically to align with legal frameworks. Significant modifications will be noted on this page with an updated revision date.